Klioh Studio

Project Updates & Support

To make updates to your website, add additional design assets or recieve any support from the team you will recieve a quote based on the expertise needed and team availability. Below you can find a menu of available services and price estimates.

Request an update

£POR

Submit your request to   support@kliohstudio.com

Please give us at least 2 weeks notice *

Please always submit new requests to our team inbox so that the right person can get back to you. Please note unless you have been given a dedicated account manager, if you submit a new request to a specific team member, there may be a delay in response. You can browse our menu of frequently requested updates with guide prices below.

Support Menu

We will provide a quote and timeline within 5 working days*

Have a quick question?

£75/H

Submit your request to   support@kliohstudio.com

Non-billable queries

Free

Bugs/Things not working
Reassurance/ questions that take under 10 mins
If hosting with us, adding DNS records
Something isnt editable on Cloudcannon
Missing Files/Formats from original Project Folder

Billable queries £75/H

Purchase

Queries that require research
Questions about how to edit on Cloudcannon
Re-sharing guidance /videos
Small tweaks to copy or imagery
Optimising images
Policy integration support or advice
SEO back end tweaks
Re-sharing project files or folders

For non-urgent enquiries, we will get back to you within 5 working days *

* Klioh Studio is closed every year over Christmas for 2-3 weeks. The deadline for update requests before the end of the year is December 1st, and all requests are subject to team availability, so we recommend getting in touch early to avoid disappointment
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